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Home > For Patients > For Inpatients

For Patients

For Inpatients

Equipped with the state of the art equipment and manned by some of the best staff in the country to look after your every critical need, your illness won’t seem so long

Suite Room
ICU
Pediatric Intensive Care
Artificial Kidney Dialysis Unit
Day Care Surgery Unit
Suite Room
ICU
Pediatric Intensive Care
Artificial Kidney Dialysis Unit
Day Care Surgery Unit
  • The doctors alone have the right to discharge a patient
  • Discharge requests  are processed round the clock
  • Please bring all deposit receipts, and the balance payment for the final settlement of your bills before 10.30 am to avoid half day’s bed charges which are levied after 11.00 am till 03.00 pm.
  • In case you are discharged on Sunday or on a hospital holiday, you may be required to make an on account payment as decided by the Admission & Billing Department. The final bill will be prepared the next working day. You will be given a Settlement Slip which has to be produced at the time of the final settlement.
  • Your Summary Report / Discharge Card will be given to you by the floor staff at the time of discharge.
  • Please surrender the visitors pass at the Billing Department or you will be charged Rs. 200/-.
  • After the final settlement you will be given a discharge slip in duplicate, one for floor staff & other for the security on your way out.
  • Kindly vacate the bed as soon as bills are settled.
  • For follow-up appointments with your consultant, please call 24452439 / 24452440 or through the board at 24452222 / 9199 / 1515 Ext. 8012 / 8016.
  • Any refund due to you is paid by a refund voucher, which is to be collected from the Billing Section payable at the Bank Counter, during the following timings. Monday to Saturday - 09.00 am to 06.00 pm
  • During non-banking hours special provision is made for payment through cash counters in the Billing Dept. Refund of more than Rupees Twenty Thousand will be paid by a Crossed Cheque made out in the patient's name.
  • If you have a mediclaim policy, you are required to approach the Company directly for reimbursement of your bills for which you will need (i) the final bill, (ii) the detail bill, (iii) the discharge card and (iv) narrative summary. The final and detail bill will be given by cashier on settlement of dues. The discharge card will be given by the ward nurse at the time of discharge and the narrative summary from the Medical Record Dept.(East Bldg.)/ Ward.
Utility Services

Meals

  • The hospital kitchen is equipped to serve well balanced vegetarian meals. Special diets, will be served as prescribed.
  • All meals are planned and their preparation supervised by trained and competent dieticians.
  • Meals are not served to visitors but meals for patient's attendants can be arranged. Such meals are charged for separately.Request for attendant's meal should be made to the nurse, on arrival.

Housekeeping

  • Consumption of alcohol, smoking, chewing gum and spitting is prohibited.
  • A hygienic environment is essential for your health, help us to maintain our standard.
  • Keep the toilets clean & dry.
  • Use the dustbins for disposal of any waste.
  • We take pride in serving you. Giving tips is prohibited.
  • Attendants of median class patients may collect Bed Sheets from 9th floor West Wing from 10am - 12pm & 8pm - 9pm. These are to be returned at the time of discharge or a charge will be levied.

Clothes & Linen

  • It is mandatory that patients wear hospital clothes. For any additional requirement of linen, you may contact the ward nurse.
  • The hospital has its in-house laundry where the clothes & linen are washed and sterilised.

Utility Maintenance Services

  • In case of any electrical defaults with the light, switches, A/C or any electrical items, contact the nurse on duty for assistance.
  • Do not attempt to shift or repair any electrical item.
  • Do not touch the oxygen & suction pump equipment.
  • Do not change the setting of the thermostat knobs.
  • To maintain the temperature in the rooms, do not open any windows as it affects the air conditioning.
  • Use of mobile phones is restricted in patient related areas

Entertainment

  • Music and television facilities are provided in Suite by the  bedside.
  • Television sets are tuned to receive various satellite channels between 7.30 am & 10.30p.m. Please do not change the settings.
  • In case of any inconvenience, please contact the sister incharge of the wards.

Patient Relation Department(PRD)

  • The PRD is located on the ground floor next to the bank.
  • It facilitates patients to avail the benefits of charity based on economic criteria and affordability. It also acts as a grievance redressal cell of the hospital. In case you have any feedback, appreciation, complaint, you may contact the department.

At Your Doorstep Sample Collection

  • The hospital provides laboratory collection services for all lab investigations at your home. To avail this service contact the home sample collection service for prior booking between 8am - 8pm on 95250-2336835, Mobile: 3250 4941 or Pager: 9628- 260158.
  •  The reports will be sent by courier to the address given.

Report Delivery

  • The reports of all lab investigations can be sent to you by courier, on request.

Home Care

  • The hospital provides home care services for specialized nursing care.
  • To avail the service call 9821477322 / 9920299092 to get a suitable appointment.