Hinduja Hospital
CATEGORY: Cardiology.

CAHOCON 2019: Pre-Conference Workshop On Enhancing Patient Experience

23rd Jul 2022 - 24th Jul 2022

Learning Objectives:

  • Designing Service Excellence Strategic Vision And Alignment Of Goals
  • Knowing Key Drivers Of Patient Centricity
  • Application Of Learnings/ Collaterals From Service Set-Ups
  • The Next Gen Engagement
  • Building A 'Patient First' Culture


  • Accessing The Here And Now (Current Strategic Mapping ) And Define Where To
  • Devising A Road Map, Specific For Target Patient Audiences And Strategic Needs
  • Breaking Barriers And Encouraging Collaboration
  • Integrated Approach For Alignment
  • Determining The Impact
  • Continuous Improvement

Who Should Attend:

  • Hospital Administrators
  • Senior Management/CXO/ Nursing Head
  • Professionals In Patient Experience/ Patient Relations/ Patient Engagement/Service Excellence
  • Nursing Managers/ Staff Development Managers
  • Quality Managers
  • Human Resource, Employee Learning And Development Managers

For More Details, Please Download The Program Agenda.


Dr. Preeti Goraksha

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