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> For Inpatients

For Patients

For Inpatients

Equipped with the state of the art equipment and manned by some of the best staff in the country to look after your every critical need, your illness won’t seem so long

Suite Room
Pediatric Intensive Care
Artificial Kidney Dialysis Unit
Day Care Surgery Unit
Suite Room
Pediatric Intensive Care
Artificial Kidney Dialysis Unit
Day Care Surgery Unit

Before Admission

  • Kindly decide your choice of room and inform the Admission & Billing Department.
  • In case you have been advised surgery,kindly get the  date of surgery confirmed by the consultant .Prior allotment of Operation Theatre is required
  • The Day-Care caters to patients undergoing surgeries/procedures that do not require an overnight stay (07:00 am to 08:00 pm) in the hospital. All minor, intermediate, major procedures eg. Cardiac Catherisation, Cataract with IOL etc. can be performed in the Day-Care. For more information, kindly contact your Consultant/Surgeon or Day-Care receptionist on Tel No: 24447512.
  • For confirming a surgery, you are requested to pay a Reservation Deposit within 72 hours ( 48 hours in case of cardiac patients) of the date of booking or one day prior to admission whichever is earlier.
  • Only a surgeon/consultant can cancel/postpone a surgery on medical grounds & authorize a refund. Please contact the Admission counter after cancellation.
  • On the Date of Admission if you don't receive a call from us on the Tel. No. given by you, you are requested to call on 24447530/24447531/24448524 after 01:00 pm to confirm your bed allocation. Reservation does not confirm the bed of your choice. While all efforts will be made to give bed/class of your choice, this may not be always possible as it will depend on vacation/discharges and medical status of previous occupant.

At Admission

Please present the following...

  • O.T. Booking form / Doctor's note for planned cases.
  • Reservation deposit vouchers, the balance amount or total deposit for medical / surgical cases.
  •  Deposits / Payments are to be made in Cash / Bank Draft / Traveller's Cheque / Citi Diners, ICICI, Master and VISA cards.
  • Credit memo / letter with billing class or Identity Card for Emergency Admission to be shown for reference.
  • H.H . No: if allocated either in OPD or previous admission.
  • All patients for admission are requested to sign a declaration for payment as per the hospital charges.

Kindly bring the following...

  • The medicines you are currently consuming and all concerned Medical Reports and X-rays.
  • A list of any known allergies and sensitivities.
  • Personal toiletries, slippers / footwear.
  • Keep some cash for miscellaneous purposes in case of emergency. Please safeguard your valuables & mobile. The hospital will not be liable for any loss of money or valuables.
  • After telephonic confirmation of bed, the patient may be brought to the hospital. He / She will be given a Admission Number after the formalities. Please quote the same for any enquiry.
  • We constantly strive to provide you a bed / room as per your needs as quickly as possible. However, sometimes you may face some delay in obtaining an allotment for which we regret any inconvenience caused to you.
  • At the time of admission if you have not been allocated the bed of your billing choice (higher or lower), kindly give your request in writing to the staff on duty.
  • Special facilities are provided for Suite, Deluxe, Special class & credit patients. On arrival, please contact the Lobby Receptionist.

After Admission

The bed charges are calculated from 11.00 am to 11.00 am irrespective of the time of admission
 After admission the patient can be transferred on written request to higher/lower class subject to the availability of beds. All charges shall be billed for higher class retrospectively. A request for lowering class in ICU will be after minimum 4 days stay, and payment of all dues.

  • Every Monday ,Wednesday & Friday , a statement for the amount accrued to your account shall be provided. It will be appreciated, if the same is settled within 24 hours. Please note that Admission/Security Deposit is not adjusted against these charges. All deposit receipts are made in the name of the patient.During your stay if you have not received any intimation of amount accrued to your account, kindly contact the Billing counter.
  • Our pharmacy provides all the medicines for inpatients.We do not permit medicines & consumables from outside. Charity provision is made available for economically weak patients
  • Please provide accurate and full information about your medical problems, past medical history / medication taken. Inform the doctor or nurse of any sudden changes in your condition. Follow the treatment plan recommended by the medical practitioner.
  • If your patient has to undergo surgery, kindly get an O.T. Clearance Slip from the Admission/OT booking counter after clearing the outstanding and paying surgery deposit.
  • We request one relative to be present in the room or ward during a surgery if any.
  • If patient is required to be transferred to the ICU/ICCU or PICU, the room/bed that patient was occupying prior to the transfer is to be vacated by the attendants.
  • During the stay of the patient, if an additional deposit requested has not been cleared, the hospital reserves the right to transfer/discharge the patient on Administrative ground.
  • Please wear hospital clothes throughout your stay in the hospital.
  • Help in keeping the number of visitors and the noise levels low. We issue only one pass for an attendant in shared / common wards and two passes for Special, Deluxe & Suite classes.
  • Home food may be permitted on "medical grounds". Attendant's meals can be provided in the hospital at extra cost.
  • We don't allow outside pillows, blankets, etc. as they may be a source of infection. Visitors are not permitted to sleep on the floor.
  • Patients can be transferred to any other hospital / government hospital / nursing home in case of non-payment or any other administrative reason, or only if nursing care is required.
  • Discharge of patient would be authorised as per doctor's opinion
  • Please respect hospital and personal property.
  • Sparing use of Mobile phones will be appreciated.
  • Consumption of alcohol, smoking and chewing of tobacco is prohibited.

Visiting hours

  • The visiting hours are as follows
    05.00 pm to 07.00 pm - Monday to Saturday
    10.00 am to 11.00 am - On Sunday and National Holidays 
    05.00 pm to 07.00 pm (Entry restricted to valid pass holders only)
  • One additional visitor’s pass (07.00 am 07.00 pm) per patient is issued by the security department (Valid for three days) on prescribed form available with nursing staff in each ward.
  • The requisition should be recommended by treating consultant only. Renewal requires fresh recommendation on the form by the treating consultant.
  • Kindly bring the original pass issued during admission, for renewal of additional pass.
  • The Visitor's Pass is "Not Transferable" & if found with any other person then the person whose name is on the pass; the pass will be confiscated & a fine will be imposed.
  • Children below 15 years are not permitted at patient areas / bed side
Utility Services


  • The hospital kitchen is equipped to serve well balanced vegetarian meals. Special diets, will be served as prescribed.
  • All meals are planned and their preparation supervised by trained and competent dieticians.
  • Meals are not served to visitors but meals for patient's attendants can be arranged. Such meals are charged for separately.Request for attendant's meal should be made to the nurse, on arrival.


  • Consumption of alcohol, smoking, chewing gum and spitting is prohibited.
  • A hygienic environment is essential for your health, help us to maintain our standard.
  • Keep the toilets clean & dry.
  • Use the dustbins for disposal of any waste.
  • We take pride in serving you. Giving tips is prohibited.
  • Attendants of median class patients may collect Bed Sheets from 9th floor West Wing from 10am - 12pm & 8pm - 9pm. These are to be returned at the time of discharge or a charge will be levied.

Clothes & Linen

  • It is mandatory that patients wear hospital clothes. For any additional requirement of linen, you may contact the ward nurse.
  • The hospital has its in-house laundry where the clothes & linen are washed and sterilised.

Utility Maintenance Services

  • In case of any electrical defaults with the light, switches, A/C or any electrical items, contact the nurse on duty for assistance.
  • Do not attempt to shift or repair any electrical item.
  • Do not touch the oxygen & suction pump equipment.
  • Do not change the setting of the thermostat knobs.
  • To maintain the temperature in the rooms, do not open any windows as it affects the air conditioning.
  • Use of mobile phones is restricted in patient related areas


  • Music and television facilities are provided in Suite by the  bedside.
  • Television sets are tuned to receive various satellite channels between 7.30 am & 10.30p.m. Please do not change the settings.
  • In case of any inconvenience, please contact the sister incharge of the wards.

Patient Relation Department(PRD)

  • The PRD is located on the ground floor next to the bank.
  • It facilitates patients to avail the benefits of charity based on economic criteria and affordability. It also acts as a grievance redressal cell of the hospital. In case you have any feedback, appreciation, complaint, you may contact the department.

At Your Doorstep Sample Collection

  • The hospital provides laboratory collection services for all lab investigations at your home. To avail this service contact the home sample collection service for prior booking between 8am - 8pm on 95250-2336835, Mobile: 3250 4941 or Pager: 9628- 260158.
  •  The reports will be sent by courier to the address given.

Report Delivery

  • The reports of all lab investigations can be sent to you by courier, on request.

Home Care

  • The hospital provides home care services for specialized nursing care.
  • To avail the service call 9821477322 / 9920299092 to get a suitable appointment.