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For Patients

For Inpatients

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Suite Room
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ICU
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Pediatric Intensive Care
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Artificial Kidney Dialysis Unit
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Day Care Surgery Unit
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ICU
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Pediatric Intensive Care
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Artificial Kidney Dialysis Unit
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Day Care Surgery Unit

Thank you for choosing P.D. Hinduja Hospital as your medical treatment centre.

Besides providing you with the best of medical care, we make every endeavour to make your hospital stay a comfortable and convenient experience

Pre Admission

  • If your doctor at P.D. Hinduja Hospital has advised hospitalization for medical care or surgery, kindly submit the details at the admissions counter located at IPD building ground floor, indicating your desired day for admission and your preferred room type.
  • In case you have been advised surgery, kindly get the date of surgery confirmed by the consultant since prior allotment of operation theatre will be required.
  • Due to high demand for surgeries at the hospital and our surgeon’s busy schedule, you would be required to pay a reservation deposit for confirming your surgery. Our admission department will guide you with further details.
  • You will receive a call from our admissions / billing department on the date of admission confirming your bed availability and the time. In case you do not receive a call, please call on 24447530/24447531/24448524 after 01:00 pm to confirm your bed allocation.
  • While all efforts will be made to give bed/class of your choice, this may not be always possible, as it will depend on vacation/discharges and medical status of previous occupant, which cannot be predicted.
  • Kindly bring the following for your stay>
    • The medicines you are currently consuming and all concerned Medical Reports and X-rays.
    • A list of any known allergies and sensitivities.
    • Your personal toiletries, if you wish and your slippers / footwear.
    • It is advisable keep some cash for miscellaneous purposes in case of emergency.

Room Types and Facilities

Category Features Charges
Suite Two elegant rooms (patient room & relative room) with attached bath with closet, Sofa and recliner chair for patient's relative, Pantry with mini fridge & electric kettle, Two TV sets (With amazon fire stick for personal entertainment), Two telephones with STD/ISD facilities, Electronic safe for keeping the valuables, Complimentary newspaper & magazine, Welcome kit with slippers, exclusive medicine box on discharge. Rs. 20,000
Deluxe An exclusive private room with attached bath, Comfortable sofa for patient's relative, Electric kettle, TV (With amazon fire stick for personal entertainment), Telephone with STD/ISD facilities, Electronic safe for keeping the valuables, Complimentary newspaper & magazine, Welcome kit with slippers, exclusive medicine box on discharge. Rs. 12,000
Special A private room with attached bath, Comfortable sofa for patient's relative, TV (With amazon fire stick for personal entertainment), Telephone with STD/ISD facilities, Electronic safe for keeping the valuables, Complimentary newspaper & magazine, Welcome kit with slippers, exclusive medicine box on discharge. Rs. 9,100
Median A A twin sharing room with attached bath, Sofa for patient's relative, Telephone with STD/ISD facilities, Complimentary newspaper, welcome kit. Rs. 4,600
Median B A twin sharing cubical with common bath in the wing, Sofa for patient's relative, Mineral Water during the entire stay. Rs. 3,300
Median 4 to 6 patients in a cubical with common bath in the wing, Chair for patient's relative. Rs. 2,600

All rooms are provided with complimentary mineral water and Wi-Fi connectivity

Bed charges are calculated from 11: 00 am to 11:00 am irrespective of the time of admission. If the discharge is delayed beyond 11:00 am until 3:00 pm, half day's bed charges will be charged for the day.

Utility Services

Meals

  • After telephonic confirmation of bed, you can come to the hospital. You or your caretaker can proceed to the admissions counter, ground floor IPD building to complete the admission process.
  • At the admission counter, please present the OT booking form or Doctors Note, HH No., and the reservation deposit receipt if any. You will need to make the payment for the balance deposit amount and sign the necessary admission / declaration forms.
  • For corporate client’scredit memo / letter with billing, class or Identity Card for Emergency Admission needs to be shown for reference.
  • We constantly strive to provide you a bed / room as per your needs as quickly as possible. However, sometimes you may face some delay in obtaining an allotment, due to reasons beyond our control, for which we regret any inconvenience caused.
  • At the time of admission if you have not been allocated the bed of your billing choice (higher or lower), kindly give your request in writing to the staff on duty.
  • Special facilities are provided for Suite, Deluxe, Special class patients & Corporate Clients. On arrival, please contact the Lobby Receptionist.
  • Payment Options
    • Deposits and Payments can be made in Cash / Bank Draft / Traveller's Cheque / Credit, Debit, Amex cards at the hospital. You may also make payments before coming to hospital online at www.hindujahospital.com, OR via NEFT transfer and carry the payment receipt / bank acknowledgement with UTR No.
    • Demand Draft / Pay Order is to be made in favour of " P.D.Hinduja National Hospital & Medical Research Centre". Cash Transaction is Limit: Rs. 1,99,999/- for admission w.e.f. 01-April-2017.
    • NEFT Bank Details : IndusInd Bank Account No : 100013463987; Account Name: National Health & Education Society; IFSC Code: INDB0000503 .

Housekeeping

  • Consumption of alcohol, smoking, chewing gum and spitting is prohibited.
  • A hygienic environment is essential for your health, help us to maintain our standard.
  • Keep the toilets clean & dry.
  • Use the dustbins for disposal of any waste.
  • We take pride in serving you. Giving tips is prohibited.
  • Attendants of median class patients may collect Bed Sheets from 9th floor West Wing from 10am - 12pm & 8pm - 9pm. These are to be returned at the time of discharge or a charge will be levied.

Clothes & Linen

  • It is mandatory that patients wear hospital clothes. For any additional requirement of linen, you may contact the ward nurse.
  • The hospital has its in-house laundry where the clothes & linen are washed and sterilised.

Utility Maintenance Services

  • In case of any electrical defaults with the light, switches, A/C or any electrical items, contact the nurse on duty for assistance.
  • Do not attempt to shift or repair any electrical item.
  • Do not touch the oxygen & suction pump equipment.
  • Do not change the setting of the thermostat knobs.
  • To maintain the temperature in the rooms, do not open any windows as it affects the air conditioning.
  • Use of mobile phones is restricted in patient related areas

Entertainment

  • Music and television facilities are provided in Suite by the  bedside.
  • Television sets are tuned to receive various satellite channels between 7.30 am & 10.30p.m. Please do not change the settings.
  • In case of any inconvenience, please contact the sister incharge of the wards.

Patient Relation Department(PRD)

  • The PRD is located on the ground floor next to the bank.
  • It facilitates patients to avail the benefits of charity based on economic criteria and affordability. It also acts as a grievance redressal cell of the hospital. In case you have any feedback, appreciation, complaint, you may contact the department.

At Your Doorstep Sample Collection

  • The hospital provides laboratory collection services for all lab investigations at your home. To avail this service contact the home sample collection service for prior booking between 8am - 8pm on 95250-2336835, Mobile: 3250 4941 or Pager: 9628- 260158.
  •  The reports will be sent by courier to the address given.

Report Delivery

  • The reports of all lab investigations can be sent to you by courier, on request.

Home Care

  • The hospital provides home care services for specialized nursing care.
  • To avail the service call 9821477322 / 9920299092 to get a suitable appointment.